The LIVE Center is Virginia’s first and only agency that provides culturally specific advocacy for Hispanic/Latino families affected by violence and injustice that can guarantee its services are always delivered by bilingual, and bicultural trained advocates. Our model empowers members of the Latino Community to be part of the solution that ends violence and creates healthy relationships with other communities to provide better services for Spanish-Speaking victims.
All our services are Free and Confidential for victims and their families:
Victim/Survivor Advocacy Program
- Advocacy Services:
This program provides victims of violence and their families with services that respond to their emotional, physical, and cultural needs in order to help them to become happy, healthy, and sufficient. These services will include peer counseling, case management, personal advocacy and accompaniment services, emergency shelter, housing, and emergency financial assistance.
Helpline Services: La Linea de Ayuda
is a helpline (804-6583341) operated Monday through Friday from 8:45 am to 4:45 pm by bilingual and bicultural staff and volunteers trained as victim advocates to receive calls from individuals seeking safety, information, and support. Our confidential bilingual and bicultural helpline is the only one of its kind in Virginia because we can guarantee that our lines are always answered by a person that speaks Spanish. Victims that call our helpline work with our advocates to develop safety plans, access culturally relevant services, and increase their social support networks. Our referral process is not just to provide phone numbers to victims to make their own calls; we also make the calls with the victims to ensure that they can break the language barrier and provide explanations on how the system works if the caller is having a hard time understanding due to cultural difference.
Our Impact: Ensure that Spanish-speaking victims of violence seeking services in the Greater Richmond Area do not hear “I’m sorry, I don’t speak Spanish" or have to often wait days for someone that speaks Spanish to call them back.
Our Impact: Ensure victim EQUITY to LEP victims of violence by providing the services and support they need to achieve the same or comparable outcomes that English Proficiency victims can achieve.
Victim Advocate Program
This program builds on the natural strengths of Latinos and creates an opportunity for Spanish speakers to actively participate in creating change within the Latino community. This is a volunteer program that organizes and trains bilingual and bicultural Spanish speakers from the community who are committed to taking actions that support the LIVE Center’s mission.
Our highly-trained volunteers are able to:
- Support victims who call La Linea de Ayuda.
Lead and implement community action projects that reflect important topics for Spanish-speaking victims and their families in the states of Virginia.
Connect and access to resources to help victims.
Participate in outreach and education activities.
Our Impact: Reduce the deficit of bilingual and bicultural-trained victim advocates from the Latino/Hispanic community who can educate their own community and respond to disclosures of violence and injustice.
Our Impact: Eliminating the second victimization to a family member (often children) of the victim as a result of their involvement as an interpreter due to the lack of access to culturally appropriate and linguistic specific services in the current system.
Education and Technical Assistance Program
The Center is committed to transforming the whole community by helping to improve the way they address the issues of violence in the Latino community. That’s the reason that in addition to our advocacy and victim advocate program, we focus on community initiatives. These initiatives include participation in task forces and committees to bring the voice of the Latino community to those settings, creating multilingual spaces that promote the interactions and relationship-building among monolingual speakers, and providing Training and Technical Assistance for other agencies and professionals in the community.
Our Impact: Bring communities together to ensure coordinated, accessible, affordable, linguistic-specific, and culturally-appropriate responses to the needs of Spanish-speaking victims of violence.
Our Impact: Ensure that the Spanish-speaking community has access to educational materials and information that are created and designed for their needs, and are not literal translations of materials created in English.